Diamond Virtual City Hall (VCH) consists of a series of modules designed to provide public sector customers with full e-Commerce and constituent service capabilities via the internet. Key elements of the products include; a real-time link to your Dynamics GP / Diamond data, rapid deployment with "out of the box" web pages and payment engine support. VCH is built with the latest web technologies and makes full use of style sheets allowing you to tailor pages to align with your website branding needs.
We are pleased to announce that VCH 2 is now available and includes several feature improvements over VCH 1 as well as significant technology advancements and improved payment engine features. This includes support for pet and business licenses, online permits and brand new payment options including debit card processing. Other products include:
The Pet Licensing maodule allows your residents the freedom to apply for, renew, and make a payment for their pet licenses online in one convenient location.
The Bylaws module allows your customers and residents the online convenience of paying their bylaw infractions via the web.
The Utility Billing module replaces the paper utility bill with a comprehensive paperless solution that allows your residents to receive, view, and make their utility payments online.
The Property Tax module provides your customers and residents with the online convenience of performing property searches, viewing assessment values and make payments.
With the Tax Certificate module lawyers and real estate agents can automatically generate tax certificates on properties via the web. The system will use real-time data for the latest information and will write the certificate request and invoice details back to your "back office" system automatically. The system will, at your option, even check to see if the agent making the certificate request has adequate funds in their account to do so!
The Business Licensing module provides your customers and residents with the online convenience of applying for, renewing, and making a payment for business licenses.
The Utility eBilling module works seamlessly with Virtual
City Hall by providing paperless invoicing. Staff can send out e-mails to customers containing a PDF attachment of their actual Utility bill!
Utility eBilling also lets you create and view email templates, print paper copies, view email history, and more.