Diamond’s public sector solutions are built upon the core financial management foundation of Microsoft Dynamics GP – one of the most widely used mid-market ERP systems in North America with over 40,000 installs. Diamond extends the superior functionality, Microsoft Office integration and Reporting/BI tools of Dynamics GP to the public sector by developing seamlessly embedded Revenue Management applications to meet the needs of mid-sized municipalities and public utilities.
Our products leverage Microsoft Office, Microsoft Windows operating systems and Microsoft SQL Server database technologies to provide a consistent technology infrastructure, with instant compatibility for newer versions of these technologies.
Microsoft Dynamics GP is a proven, cost-effective financial management solution for mid-sized organizations that want a feature rich solution combined with intuitive user-oriented reporting and business intelligence tools. With Dynamics GP you can easily access and analyze real-time data about every aspect of your operations (cross module transaction drilldowns, refreshable “Smart list” reports, key performance indicators) while reducing ad hoc requests to your IT department. With the interoperability of Dynamics GP and Microsoft Office, it is easy to extend access to real-time data, reports and collaboration tools whether people are working in Dynamics GP or other applications – Excel, Outlook or a business portal environment.
Diamond develops an integrated suite of revenue management applications that are seamlessly embedded into the Microsoft Dynamics GP platform to deliver an intuitive user interface, role-based security controls and industry leading reporting & business intelligence. Diamond’s core enterprise applications for municipal property taxation, utility billing and cash receipts have been developed & enhanced based upon input from over 250 public sector clients that have implemented Diamond solutions and contributed to the ongoing refinement of our development initiatives.
All Diamond solutions are built on a common (single) constituent database model to ensure that you can quickly access a complete record of all outstanding cash receipt items for your customers to consolidate payments and provide instant feedback on billing queries and outstanding balances across multiple sub-ledgers.
Diamond’s line of business applications include; Permitting, Business Licensing, Pet Licensing, Municipal Ticketing and Cemetery Management. Each of these solutions is seamlessly embedded with our core payment processing systems to deliver a singular revenue management solution to meet the broad needs of municipal government. In addition, all Diamond modules are web-enabled through our Virtual City Hall constituent self-service portal so that you can empower your customers to self-serve their own information inquiry needs, process application renewals and render payment on outstanding balances.
Diamond has established proven business relationships with a select number of Microsoft partners, who add incremental depth & breadth to our solution offering through complimentary product offerings. These partnerships allow us to tap into the combined ingenuity and developmental efforts of the Microsoft partner community to carefully select technologies and products that meet the unique needs of our public sector clients. Diamond balances this product strategy by providing full “single vendor” management for all of the products that we represent to ensure that our customers have a single point of accountability and a single solution vendor to work with during implementation.