A true partner
We believe in being there when you need us and supporting you with helpful resources that connect you to the answers you need as quickly and easily as possible. Our goal is to provide a natural transition into the support mechanisms provided by Diamond so that there is a clear understanding of engagement protocols, on-line customer support options and escalation procedures.
Delivering Continuous Value. In addition to toll free support during normal business hours, our online client portal provides 24/7 access to a wealth of Diamond resources and information. Download the latest product build as it becomes available. Self-source some help from our library of product manuals, all available for download when you need them. Try out some of our free report objects in our Report Library or watch a recorded webinar on a Diamond software module you want more information on. You can find tips and tricks, register for a training course, read the latest news item and even share your own success stories with other Diamond clients within the portal. This is your online gathering place for all things Diamond.
Training that works for you. We offer a range of flexible and value-packed training options for our clients. From in-depth, onsite, one-on-one training to classroom-based, online group sessions – we help you get the most out of your Diamond solutions. All training information, including our training calendar, course content and registration is available 24/7 and at your fingertips on our convenient online client portal.