Stop Getting By And Start Getting More.


What is SMART?
SMART is a bundled solution set designed specifically for smaller municipalities (populations of 5,000 and under). We've taken our robust Microsoft-based Financial solution, added in our Revenue Management modules and made it more affordable. We see too many municipalities suffering through inefficient processes and lacking feature sets. With the SMART package, you no longer have to waste time with manual processes and clumsy work-arounds. You don't have to settle with what you've been doing for way too long now. You deserve better, you CAN get it and it IS affordable. 

What do I get? 
With Diamond SMART you get more than just efficiency. You get all the security, stability and long-term reliability that comes with an award-winning Microsoft product - Dynamics GP. Along with the Microsoft Dynamics GP Financial Management solution, you get Diamond's own core Revenue Management modules - Cash ReceiptsProperty Taxation and Utility Billing, plus our Pet or Business Licensing module. You also get the most flexible and robust reporting available.

How is it possible? What do we mean by templated and pre-configured? 
SMART was designed with a standardized approach to maximize affordability, functionality and efficiency. Many settings and parameters are pre-configured for you based on common standards we see at similar organizations across the country. We provide a rapid, low cost implementation and include several standard templates and defaults in the solution that save you time, money and headache. From a pre-set Charts of Accounts structure to default account and pay codes to standardized financial statements. These standardizations enable us to provide you with a feature-rich solution that may not have been affordable in the past. With SMART you get all the robust features of a world-class solution set without the hassle of wading through and weighing endless potential setup variations and configurations. Implementation is efficient and painless. Some of the built-in, pre-configured features include:

  • Standardized Chart of Accounts (variable by province) 
  • Multiple, standardized customer-facing documents - invoices, tax bills, utility bills
  • Pre-set default settings based on province (tax, utilities, vendors)
  • Standardized Financial Statements
  • Payroll defaults (pay codes)
  • Online implementation (with recorded training sessions for limitless future viewing)


Find out more about the SMART modules by viewing our brief Solution Overview Videos. Each video is approximately 10 minutes in length. 



Unparalleled Reporting

SmartList Builder

  • inefficient work-arounds and wasted time setting up and running basic reports
  • inability to easily share reports with people that need to access them
  • council unhappy with your financial reports

From built-in reports for day-to-day operations to sophisticated data analysis and reporting tools, with Diamond SMART, everyone in your organization has access to the information most relevant to them. Using Microsoft Office tools everyone knows so well, you can deliver true insight leading to cost savings, strategic decision making, and informed, empowered people. From the council chambers to the public works yard, everyone has the insight they need to service citizens effectively. There are several reporting tools that you have access to with the SMART package including;

Stop working from multiple spreadsheets and manually-created and maintained documents that only result in wasted time and inaccurate information. Creating is much easier with Diamond's reporting tools, and you can provide anyone with the access they need to critical information when and how it's most convenient to them. Not only will council appreciate your financial reports, staff will thank you as well. 

Rock Solid Stability & Reliability

  • too much system downtime. Having to log out of the system constantly to wait for fixes
  • error messages even when just simply looking up data
  • concern for the future of your current solution
  • slow system speeds



Our unique relationship with Microsoft and Dynamics GP means continual introduction of leading innovations, support of Microsoft infrastructure and unparalleled integration to Microsoft Office. It also means minimal downtime, bugs and fixes. Whether it is Microsoft Office integration, compatibility with the latest Microsoft desktops, servers and databases or new web and cloud based computing, you can count on us through our partnership with Microsoft to bring these innovations to local governments now and in the future.


Our clients take comfort in using one of the most widely used ERP systems in North America – one that has been developed and refined from feedback from over 43,000 installs. You don't need to worry about when the next patch is coming, how much downtime you'll have next month or if there is a long-term plan for the solution - with Diamond and Microsoft you can rest easy knowing we're planning for today and tomorrow.


We have been creating, developing and supporting software solutions for the local government sector since 1993. Recognized as the 2012 Microsoft Dynamics ISV of the Year for Canada, we are proud of our partnership with Microsoft and believe that combined with our own Diamond modules, we provide the most compelling solution in the market for Canadian local governments. With Diamond you get years of proven and reliable performance (over 260 Municipal clients) and a long-term product roadmap.


“As a growing community, we were in need of a stable, secure solution that could take us well into the future. We now have what we need for today, and tomorrow.”  Judy Duthie, Chief Financial Officer, Town of Carman

Deep Feature Set

Do you find that over time you've settled for piecing together multiple systems to get what you need? Compromising because there's nothing out there that you can afford? Or, just worried about making a move? With SMART, you don't have to sacrifice - you get all the features and functionality you expect from an industry-leading software provider, but at a cost you can work with. The Microsoft Dynamics GP Financial Suite includes the following;

  • GL & Financial Reporting
  • Bank Reconciliation
  • Fixed Asset Accounting
  • Receivables Management & Invoicing 
  • Project & Asset Costing
  • Payroll

Plus, all the robust reporting tools noted above;

  • SmartList Reporting Tool
  • Business Analyzer
  • Excel Report Builder
  • Management Reporter

You don't need to waste multiple hours with inefficient manual processes, working with other broken systems or waiting on your software partner to create the features and functionality you need today. Get what you need now with SMART.